Shipping Information
At Grand Einsan Farm, we strive to ensure that all orders are delivered safely, on time, and in the best condition. Please review our shipping terms below:
Delivery Coverage
-
We currently provide delivery services for fresh and frozen meat (beef, lamb, duck, chicken and catfish) within designated areas.
-
For Akikah and Qurban services, delivery or distribution arrangements will be communicated and agreed upon with the customer in advance.
Delivery Schedule
-
Orders for fresh and frozen products are typically processed and delivered within 1–3 business days, depending on availability and location.
-
For large orders or festive seasons (e.g., Hari Raya Korban), delivery times may take longer. Customers will be notified of any delays.
Delivery Fees
-
Delivery charges vary depending on location, distance, and order size.
-
Applicable fees will be displayed at checkout or confirmed upon order placement.
Handling and Packaging
-
All products are carefully packed to maintain freshness, hygiene, and quality throughout delivery.
-
Frozen items are transported using proper cold-chain methods to ensure they remain in safe condition upon arrival.
Customer Responsibility
-
Customers are responsible for ensuring that someone is available to receive the delivery at the agreed time and location.
-
If no one is available, additional delivery charges may apply for redelivery.
Order Confirmation
-
Once your order is placed, you will receive a confirmation via email or phone.
-
A notification will also be sent once your order has been dispatched.
Contact Us
For shipping-related inquiries, please contact us at:
Grand Einsan Farm
Email: admin@grandeinsanfarm.com
Phone: +60104616922
